If you’re planning to use your Railcard and save money on travel, please apply for your Railcard or renew your existing one, with plenty of time to spare.

You can buy a Railcard at any staffed National Rail ticket office.

Renewals are available online and by phone.

Please note: an essential upgrade was recently carried out on our website and some technical issues remain which may affect a small proportion of transactions.

If you’re due to travel shortly and haven’t received your Railcard, you can show the email confirmation of your Railcard purchase, with additional photo ID to rail staff and they will validate your discounted ticket.

If you’ve bought a Railcard online and haven’t yet received it or are experiencing difficulties, we offer our sincere apologies.

If you have any queries, please contact us via social media.
For more information please see our FAQs in Help.