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When buying tickets, do both Railcard holders have to be present?
One Railcard holder will, but there is no need for both of you to be present at time of purchase. However, please remember you both must buy both tickets at the same time and make the journey together.  

Can I get a Two Together Railcard discount on Rover or Ranger tickets?
Yes, you can get Two Together Railcard discounts on a number of Rover and Ranger tickets. Please check with your local station or visit http://www.nationalrail.co.uk/times_fares/rangers_and_rovers.aspx for more details.

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Are there any offers I can benefit from as a Railcard holder?
Yes. Please visit the ‘Offers & Competitions’ page for more details.

Will you be contacting the other named person on the Railcard?
We will only be in contact with the person who is designated as the Main Cardholder.

What is an acceptable image to use for my Railcard?
The image should be a good recognisable likeness of you. We prefer colour pictures but black and white images are acceptable. Your head and shoulders should be in close-up, with your face clearly visible and filling approximately 70% of the frame ...

I have a promotion code to use towards the cost of my Railcard – it is not working. What can I do?
Please check that you have read each character of the code correctly. We do try to use codes that are easy to read, but occasionally applicants might confuse, the letter “I” with the number “1” the letter “O” with the number “0�...

What happens if I lose my device?
If you lose the device where your digital Two Together Railcard was downloaded, you will need to log in to account and remove it from the lost device. Simply click ‘Manage my Railcard’ on the website homepage to log in to your account. Once lo...

Can I use my Railcard to buy my ticket on the train rather than at a station?
Only if there is no ticket office, or the ticket office is closed and there is no ticket machine available to buy your discounted ticket at the station at which you began your journey.  If this is the case you can buy your discounted ticket from on-...

Can I buy a Two Together Railcard to travel with a colleague on business?
Providing you are making your journey together, there are no restrictions on the reason for your journey.